Search found 185 matches

by Telium Support
Thu Apr 19, 2018 4:53 am
Forum: Installation & Upgrade
Topic: Killed / Not an executable error on start
Replies: 1
Views: 482

Re: Killed / Not an executable error on start

The problem may be that your new VM has insufficient memory. I suspect you only allocated <500MB to the VM, so that's barely enough for CentOS alone to run. Increase your memory to at least 2GB and then try again. If you have enough memory then 'ldd' will tell you if you are missing any libraries, b...
by Telium Support
Mon Apr 09, 2018 12:35 pm
Forum: General
Topic: Complete list of features
Replies: 1
Views: 533

Re: Complete list of features

The "FEATURES" page for HAAst on the Telium website is far from complete. I would compare our "FEATURES" page to the window sticker of a new car at a dealership. It shows the highlights of a car but is not an exhaustive list of all features.
by Telium Support
Fri Apr 06, 2018 1:14 pm
Forum: General
Topic: Asterisk beta compatibility
Replies: 1
Views: 352

Re: Asterisk beta compatibility

We can definitely help. Although we don't list Asterisk beta's as officially certified, our engineering group is regularly testing and certifying newer Asterisk versions. (Probably not Beta's however) If you can provide SSH access to your system our engineering group will ensure HAAst is working wit...
by Telium Support
Thu Apr 05, 2018 3:21 pm
Forum: Installation & Upgrade
Topic: Asterisk won't start, can't connect to Asterisk console with '-r' parameter
Replies: 1
Views: 553

Re: Asterisk won't start, can't connect to Asterisk console with '-r' parameter

The root cause of your problem is a regression (bug) in your Linux distro. There have been similar Linux regressions noted by Digium in the past (eg: https://issues.asterisk.org/jira/browse/ASTERISK-15603 ) The solution is to use the HAAst event handler to create the missing directory for Asterisk, ...
by Telium Support
Thu Apr 05, 2018 1:26 pm
Forum: Configuration & Optimization
Topic: License file rejected
Replies: 5
Views: 2114

Re: License file rejected

Please note that in mid-2018 Telium is launching an updated license option, which no longer requires activation or ties your installation to your hardware. You will have several license options available at the time of generating your license request. See http://telium.ca/activation for activation o...
by Telium Support
Thu Apr 05, 2018 1:22 pm
Forum: Configuration & Optimization
Topic: Lost AMI connection caused failover
Replies: 1
Views: 345

Re: Lost AMI connection caused failover

Based on the Asterisk full message log received, it appears that your Asterisk process was hung for almost 30 seconds. As proof, you have a number of plug-ins/dialplan add-ons that trigger log messages at least once per second. Notice that at 2:38am all messages stopped for almost 30 seconds? Someth...
by Telium Support
Fri Mar 30, 2018 4:18 pm
Forum: General
Topic: All HA for PBX based on open source?
Replies: 2
Views: 869

Re: All HA for PBX based on open source?

I should also point out that during the past 10 years three other companies have released HA products for Asterisk. The products didn't work well, and once their customers realized all of the conditions / use cases which their HA software could not handle (and the resulting outages) they switched to...
by Telium Support
Mon Mar 26, 2018 3:58 pm
Forum: Configuration & Optimization
Topic: Lose contact with PBX when node is active
Replies: 1
Views: 543

Re: Lose contact with PBX when node is active

I think you are missing some basics concepts of networking. Your description above shows two NIC's on the same subnet. That will confuse Linux as it is not sure which NIC to use for incoming/outgoing traffic. Carefully review section 2.4 of the HAAst installation guide before going any further. If y...
by Telium Support
Sun Mar 25, 2018 1:16 pm
Forum: Configuration & Optimization
Topic: No option to configure gateway for VoIP NIC
Replies: 1
Views: 418

Re: No option to configure gateway for VoIP NIC

Some Linux distributions allow you to configure routing information along with the NIC (in the same NIC configuration file); however, this is misleading - in fact, newer Linux distros no longer allow this practice. Routing information has nothing to do with the NIC. Routing information (eg: default ...
by Telium Support
Mon Mar 19, 2018 6:12 pm
Forum: General
Topic: OEM edition option during license request
Replies: 1
Views: 485

Re: OEM edition option during license request

Telium has partnered with various PBX manufacturers and integrators to allow for purchasing Telium products with a predefined set of features/capacity limits at discounted prices. This is known as an OEM edition . The OEM edition is usually preinstalled by an integrator, but may be purchased by end-...