Search found 186 matches

by Telium Support
Sun Nov 27, 2016 6:33 pm
Forum: Configuration & Optimization
Topic: Manual failover leads to brief dual-active contention
Replies: 1
Views: 1329

Re: Manual failover leads to brief dual-active contention

The snooze times for promote/demote for one or both peers is too short. For each peer, time how long the peer requires to fully promote and fully demote (include pre/post scripts). Then add 5 seconds to each (or more depending on variability of the system performance) and set the promote and demote ...
by Telium Support
Sun Nov 27, 2016 6:32 pm
Forum: Configuration & Optimization
Topic: Web GUI can't connect to socket
Replies: 1
Views: 1301

Re: Web GUI can't connect to socket

The HAAst socket file is not accessible by the web server process. (Assuming HAAst is in fact running) Check permissions of the socket file and the directory containing the file. As of HAAst version 2.2 the socket file is stored in the /run directory. In previous versions of HAAst the socket file wa...
by Telium Support
Sun Nov 27, 2016 6:31 pm
Forum: Configuration & Optimization
Topic: Dialplan errors reported by Asterisk
Replies: 1
Views: 1478

Re: Dialplan errors reported by Asterisk

Although unusual, this suggests that your FreePBX AstDB is corrupt or incomplete, and FreePBX is missing database entries needed by the dialplan. This can occur if you have installed a buggy FreePBX update, or FreePBX has crashed, etc. There are four possible ways to correct the Asterisk database. R...
by Telium Support
Sun Nov 27, 2016 6:29 pm
Forum: Configuration & Optimization
Topic: MySQL table synchronization error on older FreePBX
Replies: 1
Views: 1251

Re: MySQL table synchronization error on older FreePBX

A basic requirement of any MySQL is that is has a unique usable key. However, MySQL does not enforce this - and FreePBX uses badly designed tables. The MySQL synchronization library HAAst uses assumes that each table has a usable key – which it normally does. If no usable key exists then sync might ...
by Telium Support
Sun Nov 27, 2016 6:27 pm
Forum: Configuration & Optimization
Topic: MySQL table synchronization warning meaning
Replies: 1
Views: 1162

Re: MySQL table synchronization warning meaning

Error code 5 reflects a non-descript exit condition and is harmless. In versions of HAAst prior to 2017 a warning with exit code 2 (in the case of MySQL database/table synchronization) means that differences were found between the source and destination tables but they were successfully synchronized...
by Telium Support
Sun Nov 27, 2016 6:25 pm
Forum: Configuration & Optimization
Topic: FreePBX failover every night
Replies: 1
Views: 1219

Re: FreePBX failover every night

FreePBX includes a backup script which causes high CPU and IO latency when it runs. During this time the entire system becomes unresponsive, and call quality may suffer. HAAst will accurately detect that the server has become unresponsive and initiate a failover. Customers don’t usually realize the ...
by Telium Support
Sun Nov 27, 2016 6:24 pm
Forum: Configuration & Optimization
Topic: SSL_verify error on synchronization MySQL databases
Replies: 1
Views: 1313

Re: SSL_verify error on synchronization MySQL databases

An update to Perl (with poor backward compatibility) is causing the problem. Perl no longer accepts the default SSL verification option of ‘NONE’ without explicitly specifying that option. Although the message is harmless, it can be eliminated by specifying the SSL verification option. We generally ...
by Telium Support
Sun Nov 27, 2016 6:21 pm
Forum: Installation & Upgrade
Topic: GLIBC error
Replies: 1
Views: 999

Re: GLIBC error

The wrong HAAst package has been installed. HAAst is looking for libraries that are more modern (recent) than those offered by your Linux distribution. If you are sure you downloaded the right HAAst package then try a system wide update using your package manager (eg: “yum update”). Otherwise, retur...
by Telium Support
Sun Nov 27, 2016 6:20 pm
Forum: Installation & Upgrade
Topic: Untarring error
Replies: 1
Views: 1013

Re: Untarring error

The library you downloaded is incomplete and/or corrupt. Try again to download the file. Before expanding the archive, check the md5sum value of the downloaded file and compare it to the value shown on the Telium website for that file. Some users find that their browser cannot reliably download file...
by Telium Support
Sun Nov 27, 2016 6:19 pm
Forum: Installation & Upgrade
Topic: Web GUI access says error 500
Replies: 1
Views: 1012

Re: Web GUI access says error 500

This problem can occur upon initial installation, or after an upgrades (if you deleted the contents of your /usr/local/haast/web_interface directory), and you have configured Apache to require a password when browsing the (virtual) directory. The problem is that your password file was not created (o...