Search found 136 matches

by CRM User
Fri Oct 19, 2018 2:15 pm
Forum: General
Topic: ¿Ofreces apoyo en español?
Replies: 1
Views: 12

¿Ofreces apoyo en español?

Do you offer support in spanish?
by CRM User
Sun Oct 14, 2018 1:53 pm
Forum: General
Topic: Connect to our site using VPN
Replies: 1
Views: 26

Connect to our site using VPN

We need help with some complex configuration issues and need you to SSH into our nodes. Can you VPN into our site to help?

We use the SoftEther VPN server (https://www.softether.org/) so you would have to use that client.
by CRM User
Sun Oct 14, 2018 1:53 pm
Forum: General
Topic: Connect to our site using VPN
Replies: 1
Views: 10

Connect to our site using VPN

We need help with some complex configuration issues and need you to SSH into our nodes. Can you VPN into our site to help?

We use the SoftEther VPN server (https://www.softether.org/) so you would have to use that client.
by CRM User
Sun Oct 14, 2018 1:05 pm
Forum: Configuration & Optimization
Topic: Different trunks on cluster nodes
Replies: 1
Views: 51

Different trunks on cluster nodes

The nodes which makeup my cluster are on different continents, and have different SIP trunks. Yet, I want all aspects of the configuration (dialplan, extensions, routes, etc) to be the same. (And I'm using FreePBX). My setup is as follows: MASTER node: Located in New York, USA. I have 2 trunks: NY1 ...
by CRM User
Tue Aug 07, 2018 5:10 pm
Forum: General
Topic: VICIDIAL cluster for outbound call center
Replies: 1
Views: 134

VICIDIAL cluster for outbound call center

We use the commercial edition of VICIDIAL for our outbound call center. We have agents working across the city (from home), and have experienced numerous outages due to lower power quality, internet drop, etc. Can your product solve this problem?
by CRM User
Mon Jul 23, 2018 8:10 pm
Forum: General
Topic: USB license on Hyper-V guest
Replies: 1
Views: 354

USB license on Hyper-V guest

I am running Asterisk in a guest OS on Microsoft Hyper-V and I chose to use the license on USB key activation option. How do I connect the USB key to the guest? I've used VMware before and I know it's easy to pass through a USB device with VMware, but Microsoft has chosen to make this painful. Is th...
by CRM User
Fri Jul 20, 2018 12:38 pm
Forum: General
Topic: Export to Russia
Replies: 1
Views: 161

Export to Russia

Can you sell your products to Russia? Are there any limitations?

Можете ли вы продать свою продукцию в Россию? Существуют ли ограничения?
by CRM User
Tue Jul 03, 2018 1:21 pm
Forum: General
Topic: USB license key didn't arrive
Replies: 3
Views: 507

Re: USB license key didn't arrive

That person remembers receiving the package but is not sure where they put it. I guess we misplaced it in the office. What happens now?
by CRM User
Tue Jul 03, 2018 1:17 pm
Forum: General
Topic: USB license key didn't arrive
Replies: 3
Views: 507

USB license key didn't arrive

It's been three weeks since I completed my purchase and submitted my license request, I haven't received the USB license keys. My license number is [removed]

Will my program stop working?

If the USB keys were lost in the mail can you send new ones?
by CRM User
Mon Jun 25, 2018 2:59 am
Forum: Configuration & Optimization
Topic: Error on sync FreePBX MySQL table
Replies: 1
Views: 176

Error on sync FreePBX MySQL table

My cluster seems to be synchronizing the FreePBX MySql database, but I see this error in the haast log:

Code: Select all

System Command, Warning during interface with database sync for id 'freepbx-mysql'.   Result code '0'; Error code '5'; Exit code '3'.  Check debug log for further details
What's going wrong?