Search found 132 matches

by CRM User
Tue Aug 07, 2018 5:10 pm
Forum: General
Topic: VICIDIAL cluster for outbound call center
Replies: 1
Views: 11

VICIDIAL cluster for outbound call center

We use the commercial edition of VICIDIAL for our outbound call center. We have agents working across the city (from home), and have experienced numerous outages due to lower power quality, internet drop, etc. Can your product solve this problem?
by CRM User
Mon Jul 23, 2018 8:10 pm
Forum: General
Topic: USB license on Hyper-V guest
Replies: 1
Views: 59

USB license on Hyper-V guest

I am running Asterisk in a guest OS on Microsoft Hyper-V. I have my license on USB key, how do I connect this to the guest?

I've used VMware before and I know it's easy to pass through a USB device with VMware, but Microsoft has chosen to make this painful. Is there a workaround?
by CRM User
Fri Jul 20, 2018 12:38 pm
Forum: General
Topic: Export to Russia
Replies: 1
Views: 59

Export to Russia

Can you sell your products to Russia? Are there any limitations?

Можете ли вы продать свою продукцию в Россию? Существуют ли ограничения?
by CRM User
Tue Jul 03, 2018 1:21 pm
Forum: General
Topic: USB license key didn't arrive
Replies: 3
Views: 118

Re: USB license key didn't arrive

That person remembers receiving the package but is not sure where they put it. I guess we misplaced it in the office. What happens now?
by CRM User
Tue Jul 03, 2018 1:17 pm
Forum: General
Topic: USB license key didn't arrive
Replies: 3
Views: 118

USB license key didn't arrive

It's been three weeks since I completed my purchase and submitted my license request, I haven't received the USB license keys. My license number is [removed]

Will my program stop working?

If the USB keys were lost in the mail can you send new ones?
by CRM User
Mon Jun 25, 2018 2:59 am
Forum: Configuration & Optimization
Topic: Error on sync FreePBX MySQL table
Replies: 1
Views: 72

Error on sync FreePBX MySQL table

My cluster seems to be synchronizing the FreePBX MySql database, but I see this error in the haast log:

Code: Select all

System Command, Warning during interface with database sync for id 'freepbx-mysql'.   Result code '0'; Error code '5'; Exit code '3'.  Check debug log for further details
What's going wrong?
by CRM User
Sun Jun 24, 2018 7:24 pm
Forum: Configuration & Optimization
Topic: Update DNS record to point to active PBX
Replies: 1
Views: 79

Update DNS record to point to active PBX

I have 2 DNS servers (192.168.0.2 and 192.168.1.2) and I would like them to automatically resolve 'pbx.mydomain.com' to the IP of the active cluster member. As well, I would like reverse (PTR) resolution to also reflect the active server. And I use Windows Server 2016 for my DNS services. How can I ...
by CRM User
Sun Jun 24, 2018 2:09 pm
Forum: Configuration & Optimization
Topic: Run result 3 when starting FreePBX on old hardware
Replies: 1
Views: 41

Run result 3 when starting FreePBX on old hardware

I'm running FreePBX on a couple of old servers for testing. I installed HAAst and although everything seems to work, I sometimes see this error after failing over the cluster: Sat Jun 23 23:02:23 2018, 00000721, E, System Command, Failed to start Asterisk (start) wrapper. Run result 3; exitcode 0 Wh...
by CRM User
Mon May 21, 2018 3:03 pm
Forum: Installation & Upgrade
Topic: Moving PBX between VM hosts in a data center
Replies: 1
Views: 170

Moving PBX between VM hosts in a data center

We have our primary PBX's (3 of them) running in our data center, and the backup PBX's (3 of them) running in the cloud on AWS. How would this work for licensing? (Its important that the VM's can move between hosts in our data center and in AWS).
by CRM User
Thu May 17, 2018 2:23 pm
Forum: Installation & Upgrade
Topic: What should I do with the new license file?
Replies: 1
Views: 93

What should I do with the new license file?

You sent me a new license file called haast.25441.license after I renewed my maintenance agreement. What do I do with this file? I already have a file called haast.license in my /usr/local/haast directory and everything is working fine.