Search found 141 matches

by Telium Support
Fri Feb 23, 2018 5:00 pm
Forum: Installation & Upgrade
Topic: Installation - first step is horrible
Replies: 1
Views: 38

Re: Installation - first step is horrible

Hi Phoneguy, I think you might be a bit confused. We don't make the program called 'putty'. And you are correct, there are no icons in putty, and when you type characters they are echoed back to your putty terminal window. Please don't take this the wrong way, but I don't think you have the skills r...
by Telium Support
Tue Feb 20, 2018 9:00 pm
Forum: Configuration & Optimization
Topic: Web GUI forbidden / unauthorized error on access
Replies: 1
Views: 46

Re: Web GUI forbidden / unauthorized error on access

You most likely moved or deleted the password file associated with your GUI. Or you might have applied a HAAst update which (until the version released March 2018) would mistakenly remove that file during the automated update (install_updates.sh) You can recreate the .htpasswd file as described in s...
by Telium Support
Thu Feb 15, 2018 2:06 am
Forum: Configuration & Optimization
Topic: License file rejected
Replies: 3
Views: 785

Re: License file rejected

HAAst uses "activation", exactly as Microsoft Windows does. If you change your network card in Windows then Windows will operate in non-activated mode. You have to reactivate your Windows installation with Microsoft by phone or online in order to reactivate your license. Like Windows, HAAs...
by Telium Support
Mon Jan 29, 2018 1:43 am
Forum: General
Topic: Permanent ban of IP
Replies: 1
Views: 110

Re: Permanent ban of IP

Yes. First, ensure that the 'managemanual' setting in the [banip] stanza of your secast.conf file is set to true. Next, from the telnet interface to SecAst manually add the IP address to the ban list. For example: SecAst>banip add 1.2.3.4 Issued request to add IP 1.2.3.4. Check event log for errors,...
by Telium Support
Thu Jan 25, 2018 12:28 pm
Forum: General
Topic: Call handling limit
Replies: 3
Views: 640

Re: Call handling limit

The unlimited edition of HAAst does not impose any limit on number of simultaneous calls. From a practical standpoint HAAst is limited only by the capacity of your hardware, and the design of Asterisk. We have HAAst deployments with over 4500 phone sets, 1500 simultaneous calls, 800 call setups per ...
by Telium Support
Wed Jan 17, 2018 8:41 pm
Forum: Installation & Upgrade
Topic: QObject error message starting with -f parameter
Replies: 1
Views: 190

Re: QObject error message starting with -f parameter

I'm glad you are running the program with the -f parameter first, since that is a great way to identify problems. When you see this type of error (with "QObject") it usually means something is seriously wrong with the system, often relating to missing prerequisites, libraries, etc. Our pro...
by Telium Support
Sat Jan 13, 2018 8:32 pm
Forum: General
Topic: Creating a HA LCR / Proxy server (cluster)
Replies: 2
Views: 143

Re: Creating a HA LCR / Proxy server (cluster)

As an additional note, you may wish to have a look at our LoDi product. It can act as an outbound proxy / LCR / and more. LoDi includes an HA option so it might be an easy way to achieve what you are looking for.
by Telium Support
Wed Jan 10, 2018 6:43 pm
Forum: General
Topic: Creating a HA LCR / Proxy server (cluster)
Replies: 2
Views: 143

Re: Creating a HA LCR / Proxy server (cluster)

Yes HAAst can create a High Availability LCR / Proxy server cluster for you. HAAst' health detection will automatically shutdown a failing LCR/proxy and start a healthy LCR/proxy. HAAst's synchronization capabilities will keep the dialplan in sync between peers, and also all of your cost data in the...
by Telium Support
Sat Dec 16, 2017 9:17 pm
Forum: General
Topic: Hacker score causing blocked user
Replies: 1
Views: 159

Re: Hacker score causing blocked user

That message means that the source IP is known to be used by hackers and that the connection attempts are most likely hack attempts. However, the user is using valid credentials! So if this blocking is correct then change the account name and secret for the account in question. If you don't want Sec...
by Telium Support
Wed Dec 06, 2017 2:38 pm
Forum: Installation & Upgrade
Topic: HAAst upgrade procedure (minor version upgrade)
Replies: 1
Views: 242

Re: HAAst upgrade procedure (minor version upgrade)

I recommend using the updatefiles.sh script file found in the haast-2.X.X-x86_64-XXX/install_files directory of the HAAst package you downloaded. This script will update all files to the latest version of HAAst. Just restart the HAAst service once complete. For example: [root@pbx2:/usr/src/haast-2.3...